Issue with billing

[Lawsco70]

I have premium subscription with pandora, 6 devices, 3 devices have commercials on them my name is XX, birthday XX,email XX@, case #05922364, zip code XX, last payment 10/27/2026, card # begins with XX, ends XX zip XX

Thank you for your attention to this matter 

Moderator Edit: Removed Personal Info

[AdamPandora · Accepted solution]

@Lawsco70 First, I would like to take a moment to caution you about sending your full credit card number or CVV code. The Pandora community doesn't provide the level of security you should have when sending that sensitive information on the internet. This will help protect your complete number from falling into the wrong hands.

I took a look and do see that you currently have an active email support case open, and the agent assigned to your case has already responded. Please be sure to check your email inbox for their reply. If you don't see it, please check your spam or junk folders as well.

To help avoid any confusion or crossed communication between multiple agents and the community, I recommend continuing to work directly with the support agent through your existing email case.

Thanks for being a part of the community!