Manage subscription: Direct Billed

[AdamPandora]

Need help managing your direct-billed subscription?

Get step-by-step help in the accepted solution below! ⬇️

[AdamPandora · Accepted solution]

You can cancel your subscription at any point to stop any future payments. To avoid being charged again at your renewal date (or at the end of your free trial period), be sure to cancel your subscription or trial at least 24 hours beforehand. 

Cancel your subscription from a computer:

1. Sign in to your account on our website.
2. Go to the Subscriptions page. (You can also access this from the Settings menu.)
3. Select Switch Plans.
4. Click Cancel Subscription in the bottom corner of the screen.

Cancel your subscription from a mobile device: 

1. Go to the Pandora website.
2. Select the menu icon (three horizontal lines) in the top left.
3. Then tap Subscription. (Log in to your account if prompted.)
4. From your Subscription details page select Switch Plans and then Cancel Subscription.

Once cancellation has been completed, your current subscription benefits will be active until your expiration date.

* If your Pandora account is registered under an email address you no longer have access to, or if you do not remember what email address the account is registered under, please write to Support directly for further assistance.