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My account was charged a day early

NiXHeX
Local Performer
I was just checking my bank account and noticed I had a charge for Pandora a day early and I canceled my subscription. Will I get a refund since it was taken out ahead of the renewal date and canceled?
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3 Replies

AdamPandora
Community Manager
Community Manager

@NiXHeX Our support team has confirmed with me that they will be reaching out to you via email at the email address your Pandora account is registered under.

Please keep an eye out for their message, and they will be happy to further assist you with this.

Hope we continue to see you around the community! 🎶

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Alliann97
Local Performer

My account was charged a day early and I canceled my subscription. Will I get my payment refunded?

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AdamPandora
Community Manager
Community Manager

@Alliann97 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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