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Need to know how to stop paying with Paypal?

ChannahG
Local Performer

I'd like to stop using Paypal and start paying with a credit card, but have not been able to do that through my Pandora account. Pandora chat says I must cancel my subscription, let it expire, and renew it with the new payment method. Is this the only way? If so, will I lose my saved albums and playlists when I cancel my subscription?

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AdamPandora
Community Manager
Community Manager

@ChannahG I moved your post over to this existing thread: Switching billing method from PayPal to Pandora

For instructions on how to switch your billing method to a credit card, check out the accepted solution to this thread.

This will not result in the loss of your collection.

If you run into any issues, you can contact our support team directly for further assistance here.

Thanks for being a part of the community! :pandora:


Adam | Community Moderator
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AdamPandora
Community Manager
Community Manager

@ChannahG I moved your post over to this existing thread: Switching billing method from PayPal to Pandora

For instructions on how to switch your billing method to a credit card, check out the accepted solution to this thread.

This will not result in the loss of your collection.

If you run into any issues, you can contact our support team directly for further assistance here.

Thanks for being a part of the community! :pandora:


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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