Neighbor upgraded my account and used my card

[MusicFan024]

My neighbor got my wifi and upgraded my account to a family so that they could listen for free. I got two bills this month. They used my card for the upgrade and hundreds of apps. Here is the case#: 98681036

Moderator Edit: Edited title for clarity

[AdamPandora]

@MusicFan024 It doesn't look like we currently have any open cases with you.

No worries though - I have created a new ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!