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No option to manage family plan from mobile device

pinellascompute
Local Performer

Hilarious how this is still an issue years later. The option to manage family does not populate in mobile browsers or on Internet browsers, you have to be in a desktop on chrome it’s really poor quality of Pandora and one of the many reasons we’re leaving they don’t even pay attention to plain problems.

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@pinellascompute You should be able to manage your Premium Family plan from a mobile device.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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AdamPandora
Community Manager
Community Manager

@pinellascompute You should be able to manage your Premium Family plan from a mobile device.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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