@Howhaveyouben Sorry for the trouble you are having with your Premium Family plan.
I took a look at your account, and it appears you are currently upgraded to an individual Pandora Premium plan through Apple.
I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
