No sound after upgrading

[barbprince]

I just subscribed to the $4.99 premium and can get no sound.  The only way I get sound is to go to the generic station without my chosen stations.

Moderator Edit: Edited title for clarity

[AdamPandora]

@barbprince Nice to see you around the community. 😁

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
  
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
  
2. If you are on a device, what is the make and model (and carrier, if applicable)?
   
3. Is there an error message? If so, what does it say?
   
4. Can you provide me with a screenshot/screen-recording of what you're seeing? 
   

Also, what is the "generic station" you are referencing?

Let me know.