Pandora Family not allowing me to join

[Mcirola]

I cancelled my Pandora Premium account through I tunes which expired yesterday 2/22/2026. I am trying to join a family plan but it will not allow me to join as it says I already have a subscription. Can you advise how I correct this?

[AdamPandora · Accepted solution]

@Mcirola Nice to see you around the community.

Since this involves your upgraded account, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!