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Pandora Plus upgrade not showing offline content

Jpoconnell3
Local Performer

I upgraded to Pandora plus so I could listen to stations offline. After upgrading I updated the app and logged in and out of my account but nothing has changed and I do not see the option to listen offline. Please tell me how to fix this 

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Jpoconnell3 

I checked the Pandora account associated with your community profile email and this account is not currently upgraded, nor has it been upgraded in the past.

If you have more than one Pandora account, please be sure to check that you're logged into the correct Pandora email address that you upgraded with.

If you don't have more than one account, then the transaction may not have been completed, and I would try again.

Let us know if you continue to have trouble.

 


Tanner | Community Moderator

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