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Premium Family: Not receiving invitations

Gabadel
Local Performer

I upgraded by subscription to premium family and am being charged $.  I sent an invite to one of my account users and only says invite pending.  The email address I used is not receiving the invite.  What is the issue!  This has been going on for 3 days and still not working.

Moderator Edit: Format, Edited title for clarity

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Accepted Solutions

AdamPandora
Community Manager
Community Manager

@Gabadel I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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1 Reply

AdamPandora
Community Manager
Community Manager

@Gabadel I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)