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Rate increased from $4.99 a month to $5.30

gump33lt
Local Performer

My subscription rate just increased from $4.99 a month to $5.30 with no notification from Pandora. Anyone else getting scammed?

 

Moderator edit: edited title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @gump33lt.

Welcome to the community!

Apologies for any confusion around our prices. 

I checked in with our support team regarding your account, and it appears that you're being billed through the Google Play Store billing system.

The additional amount you saw on your bank statement is the sales tax that was added to the purchase. By law, we must charge sales tax on all our subscriptions. Rates are calculated based on where you live and are not additional profit for us – we send that directly to your state.

You can find out more about which states the Google Play Store collects sales taxes from here


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What’s the most recent song you gave a thumbs up to?
Check out: Pandora for Creators Community
Join the Community Playlist: Autumn Country

Share yours: Q: What's your sound color?

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AlyssaPandora
Community Manager
Community Manager

Hi there, @gump33lt.

Welcome to the community!

Apologies for any confusion around our prices. 

I checked in with our support team regarding your account, and it appears that you're being billed through the Google Play Store billing system.

The additional amount you saw on your bank statement is the sales tax that was added to the purchase. By law, we must charge sales tax on all our subscriptions. Rates are calculated based on where you live and are not additional profit for us – we send that directly to your state.

You can find out more about which states the Google Play Store collects sales taxes from here


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What’s the most recent song you gave a thumbs up to?
Check out: Pandora for Creators Community
Join the Community Playlist: Autumn Country

Share yours: Q: What's your sound color?
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B51790
Local Performer

It's not a scam, it's taxes.  Taxes are charged on just about everything.