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Received notice to renew Premium on my free account

Bulldog2180
Local Performer

I have enjoyed listening to the pandora free account, but received notice time to renew premium account which I don’t have. How can I get the free account reactivated? Doesn’t give the option for free now 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Bulldog2180 Nice to see you around the community.

It appears that you began a complimentary Premium session, which allows you to interact with an ad to access on-demand content at no cost.

These Premium sessions allow you to create playlists, and collect songs or albums.

However, you'll still have access to all of your stations under My Collection if you filter it by Stations.

When the Premium session expires you'll be returned to your regular Pandora app experience.

I can confirm your complimentary Premium session has already expired, and your account has now reverted back to the free service.

To learn more about Premium and these complimentary sessions please visit our Help Page.

I hope this is helpful!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)

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AdamPandora
Community Manager
Community Manager

@Bulldog2180 Nice to see you around the community.

It appears that you began a complimentary Premium session, which allows you to interact with an ad to access on-demand content at no cost.

These Premium sessions allow you to create playlists, and collect songs or albums.

However, you'll still have access to all of your stations under My Collection if you filter it by Stations.

When the Premium session expires you'll be returned to your regular Pandora app experience.

I can confirm your complimentary Premium session has already expired, and your account has now reverted back to the free service.

To learn more about Premium and these complimentary sessions please visit our Help Page.

I hope this is helpful!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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