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Save button stays grayed out when updating billing info

Britainian
Local Performer

Tried to update my Credit card in Subscriptions. Put in all info and the "Save" button stays grayed out. Cannot update. My Credit Card co has sent me a notification today that they declined payment since card is out of date. 

Please help.


Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Britainian It looks like you already have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the last email they sent you, and they will be happy to further assist from there.

Thanks for being a part of the Community! :pandora:


Adam | Community Moderator

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