Still getting ads with Pandora Premium

[sonofjay99]

My Pandora Premium subscription is valid until 2026, but I still get ads.  Why?  I'm listening to Massage Tribe radio channel on Pandora.  Every 10 songs or so, I'll get a 10-15 second spoken word ad from Pandora.  I want no interruptions for my patients' listening.  

To clarify, I am listening to the Massage Tribe Pandora radio station.  

Moderator Edit: Merged comments

[AdamPandora · Accepted solution]

@sonofjay99 I'm happy to help look into this.

The next time an ad plays on your Massage Tribe station, can you please take a screenshot of it and send it to me in a reply to this message?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thank you for working with me on this.