Still hearing ads on Family Plan

[rocksolid]

I upgraded to premium family, added my family and all of us are getting adds.  I'm sure it's user error but how do I fix?

Moderator Edit: Edited title for clarity

[mfranco]

I have a premium family plan and have sent an invite to my wife to share. She accepts but is still getting adds even though it says she has the family plan.

[AdamPandora]

@mfranco From our end, it doesn't appear that she accepted the invitation yet.

We've gone ahead and accepted the invitation for her on our end.

If she's still hearing ads, please have her sign out, and then sign back in using the email address you sent the invitation to.

Let me know how it goes.