Subscription code from Verizon not working

[Joshuar03]

I received a free 90 day subscription from Verizon but when I enter the code it doesn’t redeem it. I was wanting to see if would like pandora premium better than Spotify, if you can make a one time exception if that’s possible thankyou

[AdamPandora · Accepted solution]

@Joshuar03 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[btsvotejk123]

Hi i seem to have the same trouble.  how to i get help for this ?

[AdamPandora]

@btsvotejk123 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!