Subscription expires every month

[Noneill]

Each month it keeps saying my payment information has expired. It’s not. Then I have to renew the subscription and re-invite family members. Any ideas why?

Moderator Edit: Edited title for clarity

[AdamPandora]

@Noneill I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!