Switch from annual billing to monthly

[Moorefield]

My subscription was started and I forgot to set it up monthly instead of full payment annually. Now I have a $219.00 charge that I want removed from my PayPal account. I've already confirmed the monthly payment. How do I get this $219.00 charge removed from PayPal?

[AdamPandora]

@Moorefield Nice to see you around the community.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Moorefield]

Thank you.