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Unable to Upgrade from Plus to Premium through Google Play

Yomamamancer
Local Performer

I also have this problem.

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2 Replies

AdamPandora
Community Manager
Community Manager

@Yomamamancer Sorry for the trouble you are having.

You should be able to upgrade to Premium on your Android device with the following steps:

  1. Open the Pandora app and sign in, if prompted.
  2. Tap Profile, then select the Settings gear icon.
  3. Choose Subscription to view your current plan and explore available upgrade options, including Pandora Premium.

In the meantime, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!

 


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Yomamamancer
Local Performer
Just like the original poster, when I follow those instructions I get told
that I must upgrade through my Google play app. When I go on the app, it
brings me back to the same page.
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