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Unable to cancel trial subscription

Local Performer

I am trying to cancel my trial subscription. The instructions state "Switch Plans and then Cancel Subscription." But there is no Switch Plans" on my creen to select.

Thanks in advance for your assistance......

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@dceverson I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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