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Unable to edit family emails with Family plan

jsc2013
Local Performer

It does not allow me to manage my plan. I can only cancel. I need to add emails to my family account.

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@jsc2013 The account connected to your Community account doesn't appear to be the main account holder for the Premium Family plan.

For further assistance with this, please contact our support team using the email address associated with the account you used to purchase the plan.

You can send them a message here.

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3 Replies

AdamPandora
Community Manager
Community Manager

@jsc2013 The account connected to your Community account doesn't appear to be the main account holder for the Premium Family plan.

For further assistance with this, please contact our support team using the email address associated with the account you used to purchase the plan.

You can send them a message here.

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jsc2013
Local Performer

That is correct! Thank you!!!! Figured it out!

AdamPandora
Community Manager
Community Manager

Always happy to help, @jsc2013

Enjoy the music! 🎶

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