Unable to join family plan

[Mari022788]

Got the invite but she can’t join the plan 

i think she enter the wrong birth year 

[AdamPandora · Accepted solution]

@Mari022788 Sorry for the trouble with your Premium Family plan.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!