Unable to sign up for student plan

[yahairm4992]

Pandora P Student NOT giving me discount

I tried coming back to Pandora premium to my student account. I submitted more than enough documentation for the approval of the student discount and it just sends me an automatic email response saying that UNFORTUNATELY they are not able to confirm my eligibility.

i have been trying for two days. Any help is appreciated

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@yahairm4992 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[PahooSemar]

Hello, I received an email that confirmed my verification by SheerID. However when I click the link to continue to sign up for the Student plan it takes me to the form that asks me to apply.  

[AdamPandora]

@PahooSemar I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Beted]

Did you resolve the issue with your student plan subscription? Did you receive a response from the support team about what exactly caused the error? I had a similar situation on another resource, and the reason was an incorrectly filled-out application for a student discount. Now, in such cases, I always pay special attention to the correct execution of documents. It is really important because even a small mistake can cause delays or rejection.

Moderator Edit: Link sharing

[AdamPandora]

@Beted To clarify, are you running into issues upgrading to our student plan?

If so, please contact our support team here for further assistance.

Thanks for being a part of the community!