Unable to upgrade to Premium Family after canceling Apple subscription

[Jmkc526]

I have an account through apple but want to upgrade to the family plan which isn’t available through apple. I canceled my subscription, it expired. But when I try to get a family plan through pandora it won’t let me and is still saying I have a subscription. Help!!

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Jmkc526 I do see you were able to upgrade to the Premium Family plan earlier today.

Let me know if there's anything else you need assistance with.

[nikki899]

I cancelled my subscription through itunes and it says that it expired yesterday 12/17/23.

I am trying to accept an invite to a family plan but it says my account is still subscribed to premium and I still have all the premium benefits, how do I fix this so I can join the family plan?

[AdamPandora]

@nikki899 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[keithbaker94]

I have cancelled my Pandora Premium Plan and it expired yesterday, March 8th.  However, today, March 9th Pandora will not let me subscribe to Pandora's Family  Plan.  Can you assist me?

[AdamPandora]

@keithbaker94 It looks like your account is now set up with the free service.

If you'd like to upgrade to the Premium Family plan, you can do so here.

Hope this helps!