Unauthorized charge

[Mwilks84]

I was charger 11.90 by pandora. I didn’t authorize the charge, don’t have any subscriptions with pandora, YouTube or any other apps. I don’t pay for any subscriptions anywhere ever. I just started using the debit card that was charged and definitely did not connect this card to pandora. How do I get a refund? It states the merchant is pandora misc Mountain View California 

[AdamPandora · Accepted solution]

@Mwilks84 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!