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Billed by Apple - Update billing information

Willumb
Local Performer

How do I attach a new card for payment 

Moderator Edit: Edited title for clarity

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1 Solution

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AdamPandora
Community Manager
Community Manager

@Willumb I moved your post over to the Subscription space.

It looks like your account is currently upgraded through Apple.

Check out this thread for information on how you can update your billing information with Apple: Manage subscription: Apple (iTunes)

Hope this helps!


Adam | Community Moderator
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View solution in original post

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19 Replies

AdamPandora
Community Manager
Community Manager

@Willumb I moved your post over to the Subscription space.

It looks like your account is currently upgraded through Apple.

Check out this thread for information on how you can update your billing information with Apple: Manage subscription: Apple (iTunes)

Hope this helps!


Adam | Community Moderator
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New music alert! Picks of the Week (1.15.25)
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jzenner
Local Performer

ok... it won't play. my app  is blank and says i have no account?

I have moved but have 3 bars so thought it may be my credit card?

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AlyssaPandora
Community Manager
Community Manager

Hi there, @jzenner. ๐Ÿ‘‹

Sorry for any trouble. Looks like you have an active Pandora Premium account. Someone will reach out to you via email to offer further assistance with getting back into your account.

Please keep an eye out for their message. If you don't see it soon, please be sure to check your spam / junk folder to make sure it didn't end up there. ๐Ÿ“ฌ

Thanks for your patience during this process. ๐ŸŽง

Alyssa | Community Manager
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Jomoco7
Local Performer

How can I give my new bank account routing info for monthly withdrawals?

jomoco7

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Jomoco7 It looks like your account is upgraded through Apple.

Check out this thread for instructions on how you can update your payment information with their service: Update billing info - Apple

Thanks for being a part of the Community!


Adam | Community Moderator
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noragavina
Local Performer

How do I update my payment details to a new card? 

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AdamPandora
Community Manager
Community Manager

@noragavina It looks like your account is currently upgraded through Apple.

Check out this thread for information on how you can update your billing information with Apple: Manage subscription: Apple (iTunes)

Hope this helps!


Adam | Community Moderator
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New music alert! Picks of the Week (1.15.25)
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debrasmithmamal
Local Performer

I need to give you a new credit card number. Please call me. 

Moderator Edit: Removed Personal Info

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AdamPandora
Community Manager
Community Manager

@debrasmithmamal It looks like your account is currently upgraded through Apple.

Check out this thread for information on how you can update your billing information with Apple: Manage subscription: Apple (iTunes)

Hope this helps!


Adam | Community Moderator
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New music alert! Picks of the Week (1.15.25)
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Pauld
Local Performer

I need to change my credit card 

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AdamPandora
Community Manager
Community Manager

@Pauld It looks like your account is upgraded through Apple.

Check out this thread for instructions on how to update your payment information with their service: Update billing info - Apple

Hope this helps!


Adam | Community Moderator
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beatingheart
Local Performer

how do I change my billing method?

 

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AdamPandora
Community Manager
Community Manager

@beatingheart It looks like your account is upgraded through Apple.

Check out this thread for instructions on how to update your payment information with their service: Update billing info - Apple

Hope this helps!


Adam | Community Moderator
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Jim44
Local Performer

I have an existing subscription but need to update credit card information for billing

 

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AdamPandora
Community Manager
Community Manager

@Jim44 It looks like your account is upgraded through Apple.

Check out this thread for instructions on how to update your payment information with their service: Update billing info - Apple

Hope this helps!


Adam | Community Moderator
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New music alert! Picks of the Week (1.15.25)
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Gsmasek6
Local Performer

I need to change my credit card info for billing

 

 

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AdamPandora
Community Manager
Community Manager

@Gsmasek6 I moved your post over to this existing thread: Billed by Apple - Update credit card

Check out the accepted solution for instructions on how to update your credit card through their service.

Thanks for being a part of the community! :pandora:


Adam | Community Moderator
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rreeddmmaann64
Local Performer

Trying to get into my account, to see if I needed to update my payment information??

But, I cannot do that??

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AdamPandora
Community Manager
Community Manager

@rreeddmmaann64 I moved your post over to this existing thread: Billed by Apple - Update billing information

Check out this thread for instructions on how to update your payment information with Apple: Update billing info - Apple

In the meantime, I have also created a ticket with our support team for you since it sounds like you may be having issues accessing your account.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!


Adam | Community Moderator
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