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Upgrade with a different Google Play account

Tao52
Local Performer

I have 3 Google accounts on my phone when I try yo upgrade pandora it is selecting the billing details for the wrong account. How do I change the Google account it is trying to use for subscription?

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AdamPandora
Community Manager
Community Manager

@Tao52 It sounds like you may have more than one Google Play profile, or another Google Play account under an alternate email address.

You can reach out to Google Play directly, and they will be able to advise you using your payment information.

Alternatively, you can upgrade directly through our website here if you'd prefer to not upgrade through Google Play.

Thanks for your understanding!

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3 Replies

AdamPandora
Community Manager
Community Manager

@Tao52 It sounds like you may have more than one Google Play profile, or another Google Play account under an alternate email address.

You can reach out to Google Play directly, and they will be able to advise you using your payment information.

Alternatively, you can upgrade directly through our website here if you'd prefer to not upgrade through Google Play.

Thanks for your understanding!

Tao52
Local Performer
Thank you. Yes I have more than 1 google play account, side effect of
having more than 1 gmail address. It was odd that pandora pulled different
accounts after a uninstall/reinstall. I was able to upgrade through the
link you provided. I have marked this as resolved.

AdamPandora
Community Manager
Community Manager

@Tao52 Always happy to help. 

Enjoy the music!

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