Upgraded with t mobile but still charged by Pandora

[georgedavidking]

I received pandora free t mobile and you still billing my credit card. How can I get my refund from you guy's.  Since you knowly t mobile pays my subscription. 

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@georgedavidking I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[kelee0312]

I have Tmobile and it shows I should have Pandora Premium, however I am still getting charged $9.99 for premium. How do I fix this?

[AdamPandora]

@kelee0312 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[gander_r]

I have the same issue

[AdamPandora]

@gander_r I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Maribel_Duran]

I’m having trouble setting up my T-Mobile subscription with pandora premium how you I get charged though them and not me?

[AdamPandora]

@Maribel_Duran I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[CDMcCaffrey]

I had my Pandora Premium T-Mobile account linked to my phone and the password was changed then poof gone. How do I fix that?

[AdamPandora]

@CDMcCaffrey I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!