Upgrading Subscription

[nikkij]

I don't understand why this is so hard!! I go to pandora and click on subscription and it tells me to go to google play to manage my subscription. Gives me instructions and a link. I click the link and it tells me to upgrade I need to go to pandoras website! Gives me instructions and a link. I click the link..... and you can understand how frustrating this is. I started out wanting to give you guys more money each month and now I feel like I want to give you none.... I tried looking up solutions on the internet and nothing. I looked on pandoras help site and even asked chat for help and chat bot kept giving me the same circle as a solution!

[AdamPandora · Accepted solution]

@nikkij I'm showing your account is currently upgraded to Pandora Premium through Google Play.

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

Do you need help downgrading to Pandora Plus, or upgrading to the Premium Family plan instead?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.