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Where is my subscription ?

Soulsister
Local Performer

I've paid for my subscription and  can't assess anything.

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3 Replies

Re: Where is my subscription ?

AdamPandora
Moderator
Moderator

@Soulsister Could you tell me a bit more about what is happening? Is the issue that you are unable to sign into your account?

Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot/screen recording of what you're seeing? 

Thanks for all your help with this. 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Where is my subscription ?

Codywill
Local Performer

Mine is doing the same^

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Re: Where is my subscription ?

AdamPandora
Moderator
Moderator

@Codywill Nice to see you around the community. 👋🏽

Please follow up with the information requested in my message above, and I will be happy to look into this further with you.

Thanks for your patience.

Adam | Community Moderator

Let's share music in the Playlist Swap

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