Which is it, unlimited skips or not?

[Bsuper]

Just upgraded to Plus for a year. Proudly displayed bullet point is unlimited skips compared to free.

However, reality is 4-5 skips an hour. 

Either fix this or take down the bullet point which is basically fraud in print currently. Unlimited skips "in time" is what free Pandora has, no change to Plus. 

Do not tell me to just navigate to another channel, that is what I did with Free. Correct this Pandora. First time annual customer, immediately frustrated. 

[AdamPandora · Accepted solution]

@Bsuper I can understand why you'd be frustrated, especially after upgrading to an annual Plus subscription based on the expectation of unlimited skips.

Sorry for any confusion around how skips work with Pandora Plus.

There is no hourly or daily skip limit for Pandora Plus and Pandora Premium stations and in that sense you will receive unlimited skips.

Although the majority of the songs in our collection will be eligible to be skipped without limits, you may encounter a portion of songs that are not eligible to be skipped due to our current licensing agreements. Since we're bound by our existing license to stream many of our tracks in a radio format, this option may not be available for some tracks.

We know it can be frustrating to have to listen to a song you'd rather skip. When this happens, we suggest scrolling through your recently played tracks and selecting a song to replay.

Alternatively, Pandora Premium subscribers can create custom playlists that are not subject to these licensing restrictions. Let me know if you'd like more details about this.

For more on the benefits of Pandora Premium, and to see your subscription options click here.

We are continuously working on increasing the amount of songs which can be skipped on our stations. Our intention is to provide enough music you enjoy to avoid any inconvenience around this.

I hope this helps explain.