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Will I be charged for every phone logged in?

Cryptic_Mystic
Local Performer

So anyone who logs in my pandora premium account it charges my phone and extra $10? I bought the premium myself, my bestie logged in my account on her phone and I was charged still? And now me getting another phone it still charged again? 

So I need help, anyone/every phone my pandora account is logged in it charges??? Wth what a load of bull! 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Cryptic_Mystic You won't be charged for each device you log into.

Pandora accounts follow the email address, not the device. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

To clarify, are you seeing multiple charges for Pandora on your bank statement this month?

Let me know.

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3 Replies

AdamPandora
Community Manager
Community Manager

@Cryptic_Mystic You won't be charged for each device you log into.

Pandora accounts follow the email address, not the device. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

To clarify, are you seeing multiple charges for Pandora on your bank statement this month?

Let me know.

Cryptic_Mystic
Local Performer

I guess I did get multiple charges that month on the bank statement, Thank you so much for the help.

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AdamPandora
Community Manager
Community Manager

Thanks for following up, @Cryptic_Mystic.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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