"Something has gone wrong" Error when canceling/upgrading

[mdasam]

I am trying my trial membership, getting message saying "'Something has gone wrong. Please try again later."

Please help

Moderator Edit: Edited title for clarity

[AdamPandora]

@Spacedebris I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Spacedebris]

Thank you, I will watch for the email.

[AdamPandora]

Always happy to help, @Spacedebris, 

[Spacedebris]

Thanks, this is resolved.

[BrainsOnToastP]

I'm billed through Pandora, and am following the instructions on the help.pandora.com site for cancelling.  Every time I get to the end, after typing in my password again, I get the message:

Something has gone wrong. Please try again later.

I have also tried changing my subscription to Pandora Plus to see if that would fix the issue, and that doesn't seem to work even though it doesn't give an error message.

Any ideas?

[AdamPandora]

@BrainsOnToastP I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Jeremiahfaucher]

What do I do because my su scripting won't cancel when I put the password.  It says error try again later

[AdamPandora]

@Jeremiahfaucher I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[RemarkablyStew]

Hello-

When attempting to sign up and pay for the Premium plan, I get the message "Something has gone wrong. Please try again later."

I have tried 3 different credit cards and PayPal, across 3 browsers on 2 devices. Please help me get this sorted out.

Thank you, and best regards

[AdamPandora]

@RemarkablyStew I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[s31565848]

I am trying to change credit card number for billing, is there a phone number I can call?

[AdamPandora]

@s31565848 We do not offer phone support.

To clarify, do you receive the Something has gone wrong. Please try again later. error message when attempting to change your credit card on file?

Let me know.

[ZThiery]

When I attempt to upgrade to Premium Student Pandora says something went wrong and cancels the upgrade. Please help as I am unable to get premium or plus. I will not be able to listen to Pandora until I can get premium.

[AdamPandora]

@ZThiery I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!