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"Something has gone wrong" Error when canceling/upgrading

mdasam
Local Performer

I am trying my trial membership, getting message saying "'Something has gone wrong. Please try again later."

Please help

 

Moderator Edit: Edited title for clarity

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87 Replies

AdamPandora
Moderator
Moderator

@Spacedebris I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Spacedebris
Underground
Thank you, I will watch for the email.

AdamPandora
Moderator
Moderator

Always happy to help, @Spacedebris

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Spacedebris
Underground

Thanks, this is resolved.

BrainsOnToastP
Local Performer

I'm billed through Pandora, and am following the instructions on the help.pandora.com site for cancelling.  Every time I get to the end, after typing in my password again, I get the message:

Something has gone wrong. Please try again later.

I have also tried changing my subscription to Pandora Plus to see if that would fix the issue, and that doesn't seem to work even though it doesn't give an error message.

Any ideas?

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AdamPandora
Moderator
Moderator

@BrainsOnToastP I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

Jeremiahfaucher
Local Performer

What do I do because my su scripting won't cancel when I put the password.  It says error try again later

0 Kudos

AdamPandora
Moderator
Moderator

@Jeremiahfaucher I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos