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"Something has gone wrong" error message when trying to up grade to Pandora Premium

GREGERUFFIN
Local Performer

When I try to upgrade my subscription to Pandora Premium, I alway get this message:  "Something has gone wrong. We're working on this issue, and we'll have things back to normal soon." 

But each day that passes, it is always the same.  Please help. 

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AdamPandora
Community Manager
Community Manager

@GREGERUFFIN Sorry for the trouble you are having upgrading your account.

I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)

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AdamPandora
Community Manager
Community Manager

@GREGERUFFIN Sorry for the trouble you are having upgrading your account.

I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)
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