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Apple Watch: Search Button Doesn't Work

The_orange_Dog9
Local Performer

Hello! I need help with my apple watch. Whenever I want to search for a song or podcast, I dictate the song (or podcast) name and it correctly puts the word down but when I tap "search" it wont tap, I cant tap cancel and i have to restart my watch every time.  I primarily use my apple watch for music, any suggestions will help, Thank You!

 

mod edit: changed title for clarity

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @The_orange_Dog9. 👋

Thanks for letting us know about your experience. Based on your message, it sounds like you're using Siri to search but it doesn't allow you to tap after dictating to your Apple Watch.

I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps below.

First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again.

If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch:

  1. Go to the Watch app on iPhone.
  2. Scroll down and find Pandora.
  3. Tap Pandora then disable the Show App on Apple Watch toggle.
  4. Finally, switch the toggle back on to begin reinstalling the app.

Let me know how it goes. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
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The_orange_Dog9
Local Performer

Hi. I mainly I use the scribble I just wanted to let you know. No it did not work. Thanks for your suggestions. 

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AlyssaPandora
Community Manager
Community Manager

@The_orange_Dog9 Thanks for the follow up. 

I can pass this along to our engineers on your behalf. Could you provide me with a bit more information about your devices?

  1. What iPhone model do you have?
  2. What version is your Apple Watch on? (Open the Watch app on your phone and go to General > AboutVersion)

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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The_orange_Dog9
Local Performer

ok. it's ver 8.019R5330d.  i am onwatch OS 15 

i have an iphone x... 

mod edit: format
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AlyssaPandora
Community Manager
Community Manager

Thank you for providing that info, @The_orange_Dog9. I have shared your experience, device details, and feedback with our engineering team. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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