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iOS: Pause Button is Missing

GTS1
Local Performer

Where did my pause/stop button go? I’ve been using it to stop playing and now today it’s gone....

 

Moderator Edit: Edited title for clarity

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Accepted Solutions

AdamPandora
Community Manager
Community Manager

@GTS1 The Pause/Play button should still show in the now playing screen.

Can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

View solution in original post

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3 Replies

AdamPandora
Community Manager
Community Manager

@GTS1 The Pause/Play button should still show in the now playing screen.

Can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

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msjohnson
Local Performer

This feature is now missing from my now playing 

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AlyssaPandora
Community Manager
Community Manager

Hey there, @msjohnson. 👋

I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here: iOS Troubleshooting

++

If you continue to have trouble with this after troubleshooting, could you tell me more about your device?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?

Let me know how it goes. 🎧

Alyssa | Community Manager
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