Apple Watch: Stops playing after one song

[qt06550]

I’m having trouble with Pandora on my Apple Watch. I use Pandora when I go for my run outside. The problem is that Pandora will only play one song; it will not advance to the next song automatically. Here’s my hardware:
iPhone 13 ProMAX
Apple Watch Ultra
All OS up-to-date
Pandora Watch App: 2411.1, Pandora Phone App: 2411.1

If I double tap my Airpods, Pandora will go to the next song, but I have to keep doing it. This is a new development with the Apple Watch Pandora app. I’ve been running the same route for six months with no issues.

It’s not a matter of buffering; my Apple Watch is linked to my iPhone which I carry with me. This is with cellular data, and I am in a 5-bar service area (VZW). Buffering should not be a problem.

Here’s what I did to rectify the problem, but these steps did not work:
• Removed Pandora app from Apple Watch.
• Turned Apple Watch off.
• Removed Pandora app from iPhone.
• Rebooted iPhone.
• Reinstalled Pandora.
• Rebooted Apple Watch.
• Reinstalled Pandora app on Apple Watch.

I only use Pandora for my run. If you can’t help me with this in an expedient fashion, I will cancel my service with you.

Moderator Edit: Format, Edited title for clarity

[srey2000]

This is my first time of being on this platform, and am not sure who is "qt06550.  Is Pandora going get this fix?  If I have to continue to troubleshoot your app and causes time and frustration, I will cancelled my subscription.  I'm getting tired of troubleshooting, because it is not my god **ahem** job to troubleshoot your application.

[qt06550]

Pandora doesn’t care

[Seattle_boater]

I figured it out.. if you leave Pandora on screen there are issues…you need to run pandora in the background and everything works fine.

[Bufordw]

Cancelled my subscription.  Seems like every time you "figure" something out to make it work.  Then something else happens to breakout again with new updates.  Still have this same issue and no response from Pandora until I cancelled.   So later...

[MariaPandora]

Hi @Bufordw, thanks for sharing.

I'm sorry for the trouble on your Apple watch.

Let's try some troubleshooting steps to see if we can resolve this.

First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again.

If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch:

1. Go to the Watch app on iPhone.
2. Scroll down and find Pandora.
3. Tap Pandora then disable the Show App on Apple Watch toggle.
4. Finally, switch the toggle back on to begin reinstalling the app.

Let me know how it goes.