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Apple Watch “playing on” option disappeared

KaianSoKewl
Local Performer

The option “playing on” on my Home Screen is gone (Apple Watch series 4, iPhone 11) (premium account)

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AlyssaPandora
Community Manager
Community Manager

Hey there, @KaianSoKewl. 👋

Thanks so much for bringing this to our attention. Let's try some troubleshooting steps to see if we can get your "Playing On" option back. I also have a trace enabled on your Pandora account in case we need to report this over to our iOS engineering team.

I'm also noticing that there are no stations associated with the email address you're using for your Pandora account. If you're using another email address to stream Pandora, please do not post it publicly. You can Private Message me by clicking on the envelope in the upper right hand corner of your screen.

++

First, try restarting your iPhone and Apple Watch. Press and hold the side button to power it off, and then do the same to power it on again.

If you're still having trouble, try the following steps to uninstall and reinstall the Pandora app on your watch:

  1. Go to the Watch app on iPhone.
  2. Scroll down and find Pandora.
  3. Tap Pandora then disable the Show App on Apple Watch toggle.
  4. Finally, switch the toggle back on to begin reinstalling the app.

Let me know if this helps.

Alyssa | Community Manager
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