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Arrow to go back to my collection doesn't work

rwillis9
Local Performer

I was wondering if anyone else had this problem. I am fully updated on both my iPhone XR and my new iPod. In both, the app will not let you click the upper left arrow to get back to the my collection section to see all of your channels. It is right under the time on the phone. Only way I seem to get around it is to close the app and reopen it again. Thank you, R

 

Moderator Edit: Edited title for clarity

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@RkS @tacobandit We are aware of this issue and are working on it. 

I know this has been a frustrating issue, and I can assure you we are working on a resolution.

We really appreciate your patience in the meantime!

View solution in original post

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5 Replies

AdamPandora
Community Manager
Community Manager

@rwillis9 Welcome to the community!

I recommend running through the troubleshooting steps listed here.

If you continue to experience issues, please reach back out and let me know. 

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tacobandit
Local Performer

Yes! I am having the exact same problem on my iPhone Xr. Very annoying.

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RkS
Local Performer

I have been having this issue as well and another friend that also has iPhone is dealing with the same issue. I have updated and installed and reinstalled it. The only thing that works is closing the app and starting it again(very annoying). Could it be something with the update (Pandora) or IOS ?

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AdamPandora
Community Manager
Community Manager

@RkS @tacobandit We are aware of this issue and are working on it. 

I know this has been a frustrating issue, and I can assure you we are working on a resolution.

We really appreciate your patience in the meantime!

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Esperanita
Underground

I'm just happy it isn't only me. I'm using an iPad Pro 11 and the same issue.

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