I have been a Pandora subscriber (Premium) for many years and have rarely had any issues. For about a month now, I am having horrendous buffering issues. I connect thru my iPhone 7 wirelessly and then Bluetooth connect to my JBL Charger 3. I have rebooted the wireless router and my phone. No go, so I uninstalled and reinstalled the Pandora app, still no good. I dropped my sound quality down, still no good. What is going on?
Moderator Edit: Changed title for clarity
Hey there, @insidemand2. 👋
Sorry to hear that you're encountering a buffering issue.
I look forward to hearing back! 🎧
@insidemand2 Thanks for that additional info.
While I have the trace enabled, it may be helpful to try out these steps again.
You can try rebooting your connection:
I would still like to report this issue to our engineers. Could you tell me more about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
After further investigation, it appears to be directly related to my bluetooth connection. Playing through the phone has no issues but when I connect to any of my bluetooth devices the buffering occurs. I have rebooted phone, forgot devices and paired the devices again but nothing is working
Thanks for the update, @insidemand2. I can report this for you.
Would you mind sharing a few more details about your iPhone 7 device?
You can find the requested info here.
Let me know.