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High Data & Documents

rynbayb
Local Performer

I have an iphone 7 and it says that pandora is taking up 1.29GB (mostly documents & data).  Why is that?  I do not have anything downloaded on the app.  Please help! 

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AdamPandora
Community Manager
Community Manager

@rynbayb If you have any downloaded content for Offline Mode, you can delete that to free up a little more space no your device.

To delete any downloaded content:

  1. First navigate to My Collection.
  2. Then sort by All.
  3. Tap on the Filter carat once more, and then tap on the Show downloads only icon turn it on.
  4. From there, you can then long press on any content that is downloaded, and unhighlight the Downloaded ⬇️icon by tapping on it. This will delete it from Offline Mode.

Let me know if this helps. 

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AdamPandora
Community Manager
Community Manager

@rynbayb If you have any downloaded content for Offline Mode, you can delete that to free up a little more space no your device.

To delete any downloaded content:

  1. First navigate to My Collection.
  2. Then sort by All.
  3. Tap on the Filter carat once more, and then tap on the Show downloads only icon turn it on.
  4. From there, you can then long press on any content that is downloaded, and unhighlight the Downloaded ⬇️icon by tapping on it. This will delete it from Offline Mode.

Let me know if this helps. 

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