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Keeps going back to "Create a Station" page

Les2245
Local Performer

How do you get out of create a station? Plays music for about 10seconds and then flips back to create a station.

 

Moderator Edit: Changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hi there, @Les2245. 👋

Sorry to hear that you're having some trouble. You should be able to listen and navigate within the app. However, it sounds like it reverts back to the create a station page at any given time, without being prompted.

Troubleshooting:

Please try out these steps on your iOS device to troubleshoot the Pandora app.

If you still run into this issue, could you tell me a bit a more about your device?

  • Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know how it goes. 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

View solution in original post

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AlyssaPandora
Moderator
Moderator

Hi there, @Les2245. 👋

Sorry to hear that you're having some trouble. You should be able to listen and navigate within the app. However, it sounds like it reverts back to the create a station page at any given time, without being prompted.

Troubleshooting:

Please try out these steps on your iOS device to troubleshoot the Pandora app.

If you still run into this issue, could you tell me a bit a more about your device?

  • Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know how it goes. 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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