Lost connection to ear buds

[JayJay4201]

Have an IPhone and have previously been able to connect with my imore ear buds but  now no sound even though  it shows  connection to ear buds

[AdamPandora]

@JayJay4201 To clarify, are you only experiencing this issue with Pandora?

Have you tried streaming other apps such as YouTube?

If not, please try launching the YouTube app and let me know if you experience similar issues there as well.

Thanks for your patience.

[JayJay4201]

Not sure I understand why, but when I go to settings and turn off Blue
Tooth and then turn on imore buds it works on both Pandora and YouTube

[AdamPandora · Accepted solution]

@JayJay4201 Since this is happening across the board, I recommend reaching out directly to the device manufacturer of your ear buds.

They should be able to further troubleshoot their device with you.

Hope this helps!