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Music Stops Randomly When Casting to VSSL Amp

sho12tyc
Local Performer

I have a nice WiFi streaming amp and 2 new iphones. Pandora randomly stops 30 minutes to 2.5 hours.  I have to restart the app when this happens. I have friends with android phones that stream Spotify to the amp and never have issues with streaming. There are 2 options on the Pandora app to stream to the amps; Airplay and Chromecast.  It is a Ubiquiti WiFi system.  I have talked with both Ubiquiti and the VSSL streaming amp tech support.  I am starting to think it is a setting on the phone or app itself. Any ideas for a fix would be greatly appreciated.

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @sho12tyc. 👋

Nice to see you around the community space.

Could you share a bit more about what is happening?

  • When this happens, do any error messages appear? If so, what exactly does it say?
  • Also, does the counter keep moving as if the song is still playing but the music stops?
  • Are you using another app on your iOS device while streaming? An app that may require sound, like a game?

In the meantime, I would recommend running through the standard troubleshooting steps here to see if it helps resolve the issue: iOS Troubleshooting

Feel free to let us know how it goes. 🎧

Alyssa | Community Manager
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