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My Thumbs Up Playlist missing from phone

Lgfrompa13
Local Performer

Is this feature only available for premium accts? I am using the premium subscription on an iPhone 10 and can’t find a thumbs up playlist. Thanks in advance. 

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AdamPandora
Community Manager
Community Manager

@Lgfrompa13 I moved your post to the iOS space to keep the community tidy.

As long as you are logged into your Pandora Premium account on your phone, your My Thumbs Up Playlist should show.

Could you confirm that you are logged into your upgraded account on your device?

Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account.

If your My Thumbs Up Playlist is still missing after ensuring you are logged into the correct account, can you please send me a screenshot/screen recording of what you see in your playlists section of the app?

Let me know.

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AdamPandora
Community Manager
Community Manager

@Lgfrompa13 I moved your post to the iOS space to keep the community tidy.

As long as you are logged into your Pandora Premium account on your phone, your My Thumbs Up Playlist should show.

Could you confirm that you are logged into your upgraded account on your device?

Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account.

If your My Thumbs Up Playlist is still missing after ensuring you are logged into the correct account, can you please send me a screenshot/screen recording of what you see in your playlists section of the app?

Let me know.

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