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My collection not showing in app

Rocco1522
Local Performer

Since the new iOS 13 app update. I have not been able to see the list of my stations when I open the app for the first time. I have to close the app and shut it done and restart it for it to work.  I have uninstalled the app and reinstalled it. It dies not help. Anyone have any idea?

 

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@Rocco1522 Could you tell me a bit more about what is happening?

  1. When you launch the app, what is showing on your screen?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Let me know.

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michaeljsimon99
Local Performer

I collect items but they do not show up in my collection

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AdamPandora
Community Manager
Community Manager

@michaeljsimon99 To clarify, are you referring to specific songs/albums that you have collected?

Or are you referring to regular stations (ex: Latin Jazz Radio)? 

Let me know.

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