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I’ve had this happen to me constantly for the last few months. I did everything they suggested on turning off my auto start. I’ve given erased my app. I reloaded it. If I don’t get this resolved, I’m gonna cancel my subscription
I created a new thread for you since the previous thread was specific to Android devices and it looks like you're on an iPhone.
Can you please share a screenshot of what you're seeing. You can include a screenshot directly here on community. This is best done with a mobile or web browser. You won't be able to include the screenshot through the email notification you may receive.
