Pandora playback

[C35]

Hey Pandora, so I don’t know what’s been going on with the app I am playing music and every time I am playing music if a song comes on at the beginning of the song like for example Mike Posner I took a pill in Ibiza and other songs by other artists. It likes to take the first beginning of the song and cut it out it loads fine but there’s something wrong with the playback of music. Could you please fix this and stop this from happening it’s annoying. 

[TannerPandora]

Hi @C35 

Welcome to Community! 👋 Thanks for letting us know about your experience.

Based on your description, it sounds like when a new song begins playing, the first few seconds of the track may be getting skipped or cut off. I’d like to get a little more information to make sure we understand exactly what’s happening.

Could you let me know:

• Does this happen when one song automatically transitions to the next, or also when you first start listening?

• Does it seem to happen after an ad plays?

• About how much of the beginning of the song is being cut off?

• Does this happen with every song or only certain tracks?

• What device are you listening on, and what version of the Pandora app are you using?

If you notice it again, sharing another example of a song where it happens would also be helpful.

Thanks for your help!