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Pandora switches to Offline Mode

TeaTempest
Local Performer

Never had an issue listening to Pandora on my iPhone 8 Plus while on the road (work, going to market, in another county, etc.). The minute I get home, it starts working again like nothing happened by using my own wi-fi. What's happening with my system. I have done all the recommendations posted: deleted and re-installed the app, turned the phone off / on, made sure it's also updated though the issue started before regular IOS scheduled updates. Pandora is the only app with issues. Help.

 

Moderator Edit: Edited title for clarity

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Accepted Solutions

AdamPandora
Moderator
Moderator

@TeaTempest Sorry to hear that you're having trouble streaming over cellular data.

Let's go ahead and try some troubleshooting to see if we can fix that.

Please try the following steps from your iPhone:

  • Go to your iPhone Settings.
  • Tap on Cellular, then toggle Cellular Data off and back on.
  • Finally, ensure the Pandora app is toggled on under Use Cellular Data For:

Let me know how it goes!

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

1 Reply

AdamPandora
Moderator
Moderator

@TeaTempest Sorry to hear that you're having trouble streaming over cellular data.

Let's go ahead and try some troubleshooting to see if we can fix that.

Please try the following steps from your iPhone:

  • Go to your iPhone Settings.
  • Tap on Cellular, then toggle Cellular Data off and back on.
  • Finally, ensure the Pandora app is toggled on under Use Cellular Data For:

Let me know how it goes!

Adam | Community Moderator

Let's share music in the Music + Podcasts